HB
Henry B

1 reviews | Active since Mar 2009

18 Feb 2018, 16:55

Efficient Staff

I had another problem and I can’t believe it is the same manager who assisted me and sorted out my problem. He deserves a 5 star rating. All my problem are now sorted out by the manager and his staff. If this standard is the norm, then mtn must be proud to have these people working for them. I have a few queries i.e. my contract reads 2gigs anytime and 2gigs night owl. The special I signed up for was 4gigs anytime and 4gigs night owl. Kindly confirm that I qualify for the special? I sighed the contract on 30 Jan 2018. The other questions I have are; does unused date carried over? how can I see if the data split between anytime and night owl data? And will I notified if I reach my anytime and night owl data limit.

0
Replies (2)
MTN South Africa
MTN South Africa's reply20 Feb 2018, 10:29
Official

Good day Mr Henry

Thank you so very much for your post, complimenting the manager at Heidelberg Mall service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you

Kind regards

Ishie

Best regards,

HB
Henry B's update20 Feb 2018, 11:50
Reviewer Update
I have a few queries i.e. my contract reads 2gigs anytime and 2gigs night owl. The special I signed up for was 4gigs anytime and 4gigs night owl. Kindly confirm that I qualify for the special? I sighed the contract on 30 Jan 2018. The other questions I have are; does unused date carried over? how can I see if the data split between anytime and night owl data? And will I notified if I reach my anytime and night owl data limit