****ed up service!

<p>After some insurance mistake. I went to pick up the phone today and the phone is no longer on stock. There is nothing of its amount either. The only phone below that amount its a sumsang j1 like how on earth can a j1 replace a grand neo? No ways! Now lets see if you guys have anything better maybe I can add few more month from the term I have. And the phones they have its a j3 and sumsang As how ever I am being told that I should pay the difference up front before I get the phone. **** that I dont want any of them anymore. Just give me what I signed up for or ****en cancel the contract. Because you guys are now making your problem be mine. I am ****ed with this whole thing coz not even once did I miss my payment. My data bundles had to expire because I cant use them at the moment since I dont have a proper phone. And to make it worse when you at the brunch they make it seen like your some fool trying its luck. **** it make sure you replace my phone before you go debit my account this month if not il take this matter to ombudsmen. **** it!</p>