****ed off customer

I'm having a bad experience with mtn they have messed up my contract and my router has not been working for weeks and I had to phone them everyday and they agents and supervisors have given me empty promises and they have the audacity to email me my monthly statement it's seem as if the personal accounts department doesn't care about their clients cause the only attention you receive is when you phone the business accounts department which means that mtn only worries about the national key accounts and if you have a personal account you are worthless but come month end they will debit your account I just want everyone to know that the service you get from mtn if you have a personal contract is different from the business contract