****ed off

<p>As a MTN customer for more than ten years I couldnt believe the poor service that my daughter experienced at the MTN branch in the new Springs Mall. </p> <p>She phoned them at ten o clock this morning and asked them if she could get a tax invoice of an upgrade as she had to go to Boksburg Samsung to have the phones screen repaired. She spoke to a lady by the name of Elana who told her not to come in as she will email the document to her as it would be faster. </p> <p>By the time we got to Boksburg, and six phone calls later, still no email. Only a very ****y attitude from this lady. </p> <p>We came all the way back to Springs and went to another branch and we got helped immediately. </p> <p>This is totally unacceptable as we now have to go all the way back to Boksburg. </p>