****ED DISAPPOINTED and VERY ANGRY.

i took out a business contract with MTN it is an unlimited line or business sky. its been a couple of months now fairly happy with the signal coverage. but the real issue here is that on my contract that i signed i was told but a MTN consultant that my FUP was or is 250G thats one of the major reasons i took out this contract. coz i download alot and i stream alot so that 250G FUP was gonna be fine for me

the first months i had to make sure that this is what i signed up for and it was. so i payed NO mind to it. till recently infact last month when i saw my speed drop and i thought it was just a signal issue but when the month started i wanted to see how much i was given as data. when i saw i was give about 85G FUP i got so ****ed and angry which i called the lady @ MTN Vincent store in East London the person who signed me the contract. she promised to look @ it. which i hope she has done that and she also spoke to her Manager. the manager logged a query. i have been asking them how far is the investigation but i cant get hold of them. my contract stated that i get 250G before FUP. now if MTN has done this to me. i just wonder how many time have they done this and gotten away with it. this is breach of contract. coz this is not what i signed up for. and this has been going on for awhile now. MTN have *****ed me of my Data.

now we facing with COVID-19 and my children are home we gonna use the net like no bodies business. and im gonna be throttled. this is not fair @ all. we pay for a service and we should get what we signed up for. i want to be compensated for all the data and months they did ths to me. i want my data back Mtn has failed me this time. im ****ED DISAPPOINTED and VERY ANGRY.

Regards Mr Macingwane