SE
Scott E
1 reviews | Active since Apr 2010
03 May 2015, 11:58
Eating my airtime
I keep getting a USSD message saying that my data is depleted. When this happens:<br> - *141# tells me I have +- 1.7Gb of data left!<br> - It has already eaten into all of my airtime, leaving me with a R0 balance<br> <br> So either:<br> - *141# doesn't work properly <br> OR<br> - You are billing me unfairly<br> <br> Please sort this out! I use this phone for work, personal AND to run a second business. I *cannot* afford to keep running out of airtime/data because your billing is broken!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
05 May 2015, 09:59Hello scotteza,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a billing query has been logged for the amount incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a billing query has been logged for the amount incurred.
Best regards
Mantoa
REQ:***
MTN South Africa's reply05 May 2015, 09:59
Official
Hello scotteza,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a billing query has been logged for the amount incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a billing query has been logged for the amount incurred.
Best regards
Mantoa
REQ:***
