Early termination quote
<p>hi MTN. </p> <p> </p> <p>I have Been a loyal MTN subscriber for a good few years now. </p> <p>I have requested a quote for early termination, this was done over 2 weeks ago. I have called your call centre 5 times in the last 2 weeks. Every time I speak to someone they say it will take 2-24hours. I have been waiting over 336 hours for something that takes 24hours. Seems a bit excessive. </p> <p> </p> <p>My reference number is ********** 79. </p> <p>Please can you guys assist me in getting this quote as it is very important to me. </p> <p> </p> <p>Looking forward to your reply. </p> <p> </p> <p>Regards,</p> <p>nick amoretti</p>
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MTN South Africa's replyOfficial
03 Oct 2016, 11:23Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred
Please see the information for early termination fee:
Please find below the estimated early termination fees as of the [30-09-2016]
Cell Phone Number: ***
Expiry date: 2016-11-07
Apple I-phone 6 16GB R9815.93 / 24 x 02 remaining months=R817.99+
R 659.27 (unbilled invoice) +
R 658.64 (current balance) +
R 508.99 (Subscription fee)
Estimated Total R 2644.89
Payment should be made to the below account, prior to the cancellation of the contract.
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: Cell Phone Number
Trust that the above is all in order.
Best regards,
MTN Retentions
Reference Number: ***1
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply03 Oct 2016, 11:23
Official
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred
Please see the information for early termination fee:
Please find below the estimated early termination fees as of the [30-09-2016]
Cell Phone Number: ***
Expiry date: 2016-11-07
Apple I-phone 6 16GB R9815.93 / 24 x 02 remaining months=R817.99+
R 659.27 (unbilled invoice) +
R 658.64 (current balance) +
R 508.99 (Subscription fee)
Estimated Total R 2644.89
Payment should be made to the below account, prior to the cancellation of the contract.
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: Cell Phone Number
Trust that the above is all in order.
Best regards,
MTN Retentions
Reference Number: ***1
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,