sN
silindile N
1 reviews | Active since Sept 2015
22 Nov 2015, 09:21
early termination/contract settlement
Mtn does not want to give me settlement amount have been asking for it since july until today haven't recieved anything i want to cancel my contract with them bcause i'm not happy with the service they provide. I have been calling mtn, now i'm getting tired nd i dnt knw wat to do anymore. I wonder if i will ever get the amount to terminate the relationship we have.
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MTN South Africa's replyOfficial
23 Nov 2015, 09:38Hello ms-lyndn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our record we pick up that a settlement amount was sent to you on the 22/11/2015 at 10:33:59.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our record we pick up that a settlement amount was sent to you on the 22/11/2015 at 10:33:59.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply23 Nov 2015, 09:38
Official
Hello ms-lyndn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our record we pick up that a settlement amount was sent to you on the 22/11/2015 at 10:33:59.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our record we pick up that a settlement amount was sent to you on the 22/11/2015 at 10:33:59.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,