JS
Jurie S
1 reviews | Active since Mar 2016
05 Mar 2016, 23:59
Early settlement
I requested a early settlement amount on the 27th Feb via email response I really even is a incident nr Reference Number: ***4<br> Signed Kelebogile Madlala. I emailed again still no response.. I just want a settlement emailed to me that's all and close the unhelpful network account.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Mar 2016, 13:29Hello Juriesteyn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Please find below the estimated early termination fees:
Handset: Sony Ericsson T3
Handset Charge R 5,221.82 / 24 * 6 = R 1,305.46
+ R 442.98 (unbilled invoice)
+ R 384.00 (current balance)
Estimated Total = R 2,132.44
Payment should be made to the below account, prior to the cancellation of the contract:
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Please find below the estimated early termination fees:
Handset: Sony Ericsson T3
Handset Charge R 5,221.82 / 24 * 6 = R 1,305.46
+ R 442.98 (unbilled invoice)
+ R 384.00 (current balance)
Estimated Total = R 2,132.44
Payment should be made to the below account, prior to the cancellation of the contract:
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply07 Mar 2016, 13:29
Official
Hello Juriesteyn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Please find below the estimated early termination fees:
Handset: Sony Ericsson T3
Handset Charge R 5,221.82 / 24 * 6 = R 1,305.46
+ R 442.98 (unbilled invoice)
+ R 384.00 (current balance)
Estimated Total = R 2,132.44
Payment should be made to the below account, prior to the cancellation of the contract:
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Please find below the estimated early termination fees:
Handset: Sony Ericsson T3
Handset Charge R 5,221.82 / 24 * 6 = R 1,305.46
+ R 442.98 (unbilled invoice)
+ R 384.00 (current balance)
Estimated Total = R 2,132.44
Payment should be made to the below account, prior to the cancellation of the contract:
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,