TM
Thato M
1 reviews | Active since Jan 2014
15 Dec 2016, 15:28
EARLY CONTRACT TERMINATION QUOTATION
<p>I have sent multiple emails and made calls to MTN cumstomer service "Retentions Office" asking that i be sent an early termination quotation. I never get any feedback, when i call i'm always redirected then my call gets cut. Should i honestly have to suffer just get a basic quotation or call back, this is just plain sloppy MTN ! </p>
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MTN South Africa's replyOfficial
25 Dec 2016, 20:23Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please find the below estimated early termination fees calculated as of 2016-12-20, reference number: ***9.
Cell Phone Number: ***
Expiry date: 2018-07-26
R480.87 + R 59.05 (Vat)
R 539.92 + R 592.00 (unbilled balance)
R1131.92 Estimated Early cancellation fee
Payment should be made to the below account, prior to the cancellation of the contract.
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: Cell Phone Number
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply25 Dec 2016, 20:23
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please find the below estimated early termination fees calculated as of 2016-12-20, reference number: ***9.
Cell Phone Number: ***
Expiry date: 2018-07-26
R480.87 + R 59.05 (Vat)
R 539.92 + R 592.00 (unbilled balance)
R1131.92 Estimated Early cancellation fee
Payment should be made to the below account, prior to the cancellation of the contract.
Absa Bank
Account number: ***
Branch code: 632005
Branch: Sandton
Reference Number: Cell Phone Number
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,