Early cancellation

My stepdad is trying to resolve his MTN contract for the last month. That is when I decided that we should find out what it will cost to just get MTN to do a early cancelation as that will be cheaper as to paying inconsistent bills up to R2000 for a R250 contract. My dad has been inside the MTN store (Klerksdorp) several times trying to cancel whatever extra services was loaded and get the bill to be stable again at R250 but EVERYTIME he leaves the store it was without success. Everyone at MTN just pulls up there shoulders and smile while yet ANOTHER unsatisfied customer leaves the store. <br> The call centre is nothing better - seems like MTN hires only people that have no job ethics and pride! MTN's motto should be the less we can do the better. I cannot state the names of people I dealt with as there is not enough space in this block to name them all.