Dusting and traumatic services rendered

I am completely and disgusted and frustrated with the service rendered by mtn, I took a contract via Mondo a data package middle of September 2020,it comprised of 40gigs,i was advised I will receive half of the data because it's the middle of the month, i was advised I will be debited pro rata end of October, i was debited the full premium in September, i did not dispute the debit but i wasn't provisioned for my full data since I was debited the full premium in September and my data was not carried over, i received my October data and it was half again and I phoned 6 times and logged 3 cases which I did not get feedback on yet I phoned them for feedback, mtn you are traumatizing me, making me like a stupid, and robbing me with half the data and I bet you will debit the full premium again end of October, you only like to take money from clients like me but not assist me and yourll don't have the decency to contact me yet I contacted yourll, I am a new customer and I received and awful service which is traumatizing me so much that I'm 90% to cancel I will leave my name and ID no, but I doubt I will get assistance because companies like mtn don't like to assist their customers, it's the most disgusting customer service given ever and this is the first time a service provider has left me traumatized emotionally Name : Matthew Pandohe Contact no:*** Mtn data contact no: *** Email: ***