Dual Sim not active on network !! ( Req ***)

Good day.<br> I App**** on 8 June 2014 at Hemmingsways East London branch for a dual ( secondary ) Data sim no = ***.<br> I paid R136 cash and it will cost me an additional R10 / month .. It was suppose to be activated within 24 hours which was 12:00 on 9 June.. <br> I Phoned many times Mtn call centre without success and went back to Hemmingways Mtn , where Faizel assisted me to the best of his ability and lodged an urgent enquiry ..( Req ***) on 9 June ..<br> The technical dept in JHB was suppose to sort me out asap.. I Phoned Hemmingways at 10:00 this morning 10 June where Sefikile assisted me and and looked where the blockage is.. She explained that all is done from their side and it is up to the Tech dept to activate the sim. <br> So it seems the problem is at the Head office/ Tech Dept = This is unacceptable.. I have been 3.5 years on this contract with MTN !!!<br> Can you assist me please<br> Thank You <br> Pieter Jooste