CS
Christopher S
1 reviews | Active since Oct 2016
01 Mar 2019, 09:32
Dual Sim Functionality on you Network
I am disappointed in the fact that you do not offer your phones in dual sim format. I am looking to change Networks and I was disappointed to find out you do not allow dual sim phones to have the dual sim functionality. I believe I should have this choice when paying for a contract and indirectly the device. I hope that you change this soon Regards not your customer till then
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Replies (1)
MTN South Africa's replyOfficial
04 Mar 2019, 07:52Good day Christopher Steyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we will raise your concern with the necessary stakeholders and marketing.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we will raise your concern with the necessary stakeholders and marketing.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply04 Mar 2019, 07:52
Official
Good day Christopher Steyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we will raise your concern with the necessary stakeholders and marketing.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we will raise your concern with the necessary stakeholders and marketing.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,