1 reviews | Active since Oct 2017
Dual sim functionality on Huawei P10 Lite disabled
I got a Huawei P10Lite on contract from MTN. This is a dual sim phone, but the 2nd Sim has been disabled in the firmware.
Why advertise the phone as a dual sim when the functionality is disabled.
Dear Elizabeth ,
Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.
Please note we only range single sim devices, will you be able to supply us with a snip it or screenshot of the adverti*****t so we can so we can look into this matter for you.
Looking forward to hearing from you.
Thank you
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Elizabeth ,
Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.
Please note we only range single sim devices, will you be able to supply us with a snip it or screenshot of the adverti*****t so we can so we can look into this matter for you.
Looking forward to hearing from you.
Thank you
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,