1 reviews | Active since Nov 2016

17 Nov 2016, 07:26

Dual / secondary sim application failure

<p>I app**** for a dual sim on my contrack phone on 2016-11-05. Untill today 2016-11-17 the sim card is still not activated on the network. This is unacceptable. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Nov 2016, 22:55
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,