Dual / secondary sim application failure
<p>I app**** and paid for a dual sim card on 2016-11-05 for my ********** 208 account. After 3 days the sim was still not registered. On 2016-11-08 I made inquiries at the same mtn loch logan, and was told that a sim swap must be done. It was done and told that I must wait until they call me to put the new sim in the secondary phone. Until today 2016-11-16 nobody bothered to phone me no activation has been done. </p>
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We apologize for the delayed response and for any inconvenience incurred.
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Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***