NH
Navin H
1 reviews | Active since Jun 2012
13 Jan 2017, 10:43
Dual Call Sim not working
<p>I app**** for a dual call sim on the one of the numbers I have with MTN over a week ago. I received the sim card at the MTN store immediately however now over a week ago its still not working. Please can someone investigate and get my dual call sim working urgently.</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 Feb 2017, 20:00Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply02 Feb 2017, 20:00
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,