DSV MTN's worst mistake choosing them

Good day DSV & MTN

i have and issue regarding my Upgrade delivery suppose to be called on the 09.12.2022 to confirm my delivery but no one called so Monday i called DSV just to find out my device was delivered to DSV Polokwane and that they don't deliver in Thabazimbi and that it must be sent back to there hub in JHB so Wednesday i called them to confirm if JHB has received it the first person told my device is out for delivery just to find out later the day it was not even scanned into DSVs hub in JHB then Around 4PM i called again then finally it was scanned then the lady i spoke booked my delivery for today 15.12.2022 so i see the vehicles driving around in Thabazimbi 15/12/2022 so i decided to call them to ask the driver how far is he just to find out that my device cant be delivered today due to technical issues so i asked what technical issues they cant tell me nut they can deliver my device on Monday i had to postpone my flight 3times because of them and then i ask but why cant they deliver it today they tell me they don't have drivers available for Thabazimbi then the manager tells me but those drivers where already booked for Thabazimbi so i told him but mine was booked yesterday and i was promised my device would be delivered today so i told the manager i don't care they must find a driver to deliver today its not my fault they made mistake 3times and not once contact me to inform i had to call them each time then the manager told me please HOLD on so i said OK now i have been on ****ing hold for 1hour and ****ing 59minutes waiting for him to come back to me with a resolution i don't want my phone Monday i want it today because i had to postpone my flight for the last time till tomorrow morning MTN this is unacceptable you guys are loosing customers because of this i wish you guys would change back to RAM because with ram there where not this type of issues