NT
Nosh T
1 reviews | Active since Mar 2009
01 May 2015, 10:02
Dropping of calls
Peggy check your records I have been calling Mtn since January 2015 cause I wanted to migrate I don't need your line. Look at how long it took you to respond to my complaint. Is it my fault that MTN is *********** and dropping calls a good thing is I am using the MTN number you can track it, ******* man nonsense.
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MTN South Africa's replyOfficial
17 May 2015, 12:08Hello noshnosh,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
According to our records a cancellation request was received on the 19th of Jan 2015 for the mobile number ***, the number was cancelled and migrated to our prepaid platform.
Please confirm if you did request for the mobile number *** to be cancelled as well, if yes please provide date the date of which this was requested.
I have forwarded you an e-mail; you can liaise directly with me.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
According to our records a cancellation request was received on the 19th of Jan 2015 for the mobile number ***, the number was cancelled and migrated to our prepaid platform.
Please confirm if you did request for the mobile number *** to be cancelled as well, if yes please provide date the date of which this was requested.
I have forwarded you an e-mail; you can liaise directly with me.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply17 May 2015, 12:08
Official
Hello noshnosh,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
According to our records a cancellation request was received on the 19th of Jan 2015 for the mobile number ***, the number was cancelled and migrated to our prepaid platform.
Please confirm if you did request for the mobile number *** to be cancelled as well, if yes please provide date the date of which this was requested.
I have forwarded you an e-mail; you can liaise directly with me.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
According to our records a cancellation request was received on the 19th of Jan 2015 for the mobile number ***, the number was cancelled and migrated to our prepaid platform.
Please confirm if you did request for the mobile number *** to be cancelled as well, if yes please provide date the date of which this was requested.
I have forwarded you an e-mail; you can liaise directly with me.
Regards,
Lawrence
REQ: ***