Dropped Calls and No Signal EVER

Item: MTN South Africa
Rating: 2
Author: Cindy B

Just enough!!! It's a joke to pay as much as we do on monthly contracts and to have endless struggles with dropped calls & never having signal? Really MTN!!!! Sort yourselves out. It's the most frustrating thing to have to make 5 calls in order to have one discussion!! Give our money back that you so gladly take for a service you're clearly not providing!

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

21 Dec 2015, 10:38

Hello CindyBrown33,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for urgent assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you

Kind Regards
Itumeleng

MTN South Africa's reply21 Dec 2015, 10:38

Official