1 reviews | Active since Dec 2013
Dropped and Unclear calls . Poor Signal
<p>I have been an MTN customer for over 20 years and have for the past 3 years been complaining about the poor call signal as well as 3G signal in my household . i have filled in many coverage forms and to date nothing has been done about the poor signal at my home. terrible service</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***3