1 reviews | Active since Oct 2010
DREADFUL SERVICE
<p>Moved from Vodacom to MTN (big mistake) and took out a new contract keeping the same number. The sales person made an error capturing the number and we were given a different number. A week later we are still waiting for this to be resolved. No joy from MTN, Mall of Africa, Midrand and also no joy from the customer services. The service just sucks !!!</p>
Good day Charmaine,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant store management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
Good day Charmaine,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant store management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,