RJ
Rex J

1 reviews | Active since Nov 2017

11 Nov 2019, 12:17

Downgraded my data contract without my permission

Can anyone please tell my why my data package have been downgraded to a 5 Gig package on my data contract without my permission?

MTN you are constantly *****ing up my account and I am furious! First you over billed me for my accounts and now you have downgraded my data contract... Imagine trying to do your work and suddenly you have no internet - I am loosing business because of this!

Please rectify this immediately and restore my data that you did not give me!

0
Replies (3)
RJ
Rex J's update13 Nov 2019, 08:30
Reviewer Update
Still no feedback on this matter!

I am loosing business and you just dont give a **** about it! Your signal is good but your service is up to ****!
RJ
Rex J's update13 Nov 2019, 14:42
Reviewer Update
Still no feedback on this....

Do we have to have issues every 2nd month??

Who is looking into this?

I dont feel like a valued customer at all!

Call center is useless, facebook page doesnt give me any feedback...

What is going on for the love of internet can someone please HELP!?
RJ
Rex J's update15 Nov 2019, 14:32
Reviewer Update
Still nothing... MtN this is the ****test service ever you are worse than the postoffice!

I am asking desperately that you help me yet no one gives a flying ****!