Double deduction of My Money

Dear MTN My debit order scheduled for the 30th of every month went off my account on the 24th of December without me being notified that would bearing in mind that I have not even been paid this month. Furthermore I called into mtn now and they are telling me that on the system it still reflects that the amount will be debited on the 30th again. This is unacceptable and a complete inconvenience to me during the festive season period. I was told that if it is double deducted that I will have to personally go into my bank. I'm on holiday and away from my home town and not willing to be inconvenienced in that regard. I have signed a contract with mtn respecting my monthly payment however mtn is in bridge of their contractual agreement by double deducting MY money. The fact that the consultant was not willing to assist any further is unacceptable too.

Regards Unsatisfied Customer