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rayno E
1 reviews | Active since Jan 2015
30 Jan 2015, 22:38
Double deduction for 2 months!!!
they deducted money from me..can not refund my money can only credit my money and again for 2 months in a row they deducted double payment from me.....
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Feb 2015, 11:59Hello rayno van eyk,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount has been refunded to your bank account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount has been refunded to your bank account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply12 Feb 2015, 11:59
Official
Hello rayno van eyk,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount has been refunded to your bank account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount has been refunded to your bank account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,