Double Debit Order

Last month I changed my debit order to the 7th of each month. The lady that I spoke to old me that it would change from the month of November.<br> <br> This month my debit order went off on the 1st of October and then again on the 7th of October. I phoned the 808 number and queried the issue. the consultant told me that I had paid a specific month. I told her that I had paid every month, she then said that it was another month that I had not paid.<br> <br> I phoned 4 more times that day and each time a consultant told me a different month that I had not paid. I checked my bank statements and I have paid every single month. I have e-mailed customer care twice and have not had a reply.<br> <br> MTN's service keeps getting worse and worse and the customer care is none existent. If I hadn't paid these accounts that you keep talking about surely my phone would have been cut off? I am disgusted with the \service"that MTN provides. """