Double debit again!!!

Item: MTN South Africa
Rating: 2
Author: Estee Jansen van Vuren

Once again MTN has taken it upon themselves to double debit my account. 10 months ago exactly the same happened and I had to make numerous calls to get the problem resolved. <br> I find it absolutely disgusting that this \error"keeps happening"

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

31 Jul 2015, 13:56

Hello emjvv,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points

According to our records your refund has been processed, it should reflect in your account. This was due to a system error.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Bronwyn
REQ:***

Best regards,

MTN South Africa's reply31 Jul 2015, 13:56

Official

Best regards,

Double debit again!!!

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