******** DOUBLE DEBIT

During last month (debit order for 1 April 2025) my debit order went off as per normal.

I got a call and an email alleging non-payment, and I sent the proof of payment three times. I received emails confirming that the issue had been resolved and the case closed -without any proper feedback or further confirmation that they had not received the payment.

This month on the 2nd of May 2025 I was double-debited despite payment last month. I sent an email on 4 May regarding this and to date I have not received feedback or a refund.