JL
Jennifer L
1 reviews | Active since Jul 2011
21 Jun 2015, 18:11
Double costs
my phone bill has suddenly doubled. No notice from mtn on price increases or what's actually been increased ... Think it's time I let CellC buy me out of my contract
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Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 11:17Hello icewoman,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that we advertised on all our social media platforms and blogs about our rate changes. Please click on the link below to view the post that was uploaded in April 2015:
http://www.mtnblog.co.za/2015-rate-changes/
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contracts&siteInformation=contracts
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that we advertised on all our social media platforms and blogs about our rate changes. Please click on the link below to view the post that was uploaded in April 2015:
http://www.mtnblog.co.za/2015-rate-changes/
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contracts&siteInformation=contracts
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply23 Jun 2015, 11:17
Official
Hello icewoman,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that we advertised on all our social media platforms and blogs about our rate changes. Please click on the link below to view the post that was uploaded in April 2015:
http://www.mtnblog.co.za/2015-rate-changes/
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contracts&siteInformation=contracts
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that we advertised on all our social media platforms and blogs about our rate changes. Please click on the link below to view the post that was uploaded in April 2015:
http://www.mtnblog.co.za/2015-rate-changes/
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contracts&siteInformation=contracts
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,