NA
Nhlakanipho A
1 reviews | Active since Jul 2015
01 Oct 2015, 22:01
Double charged
In the month of August I was double charged by MTN, it took me 5 weeks trying to resolve the situation. In any case my concern was not soughted. My invoice does not correspond with my statements. MTN does not seem to have a answer for me.
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Replies (1)
MTN South Africa's replyOfficial
02 Oct 2015, 17:07Hello Nhlakanipho33,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
kindly note a request no: REQ:*** once actioned the credit will be passed.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
kindly note a request no: REQ:*** once actioned the credit will be passed.
warm regards
mike
Best regards,
MTN South Africa's reply02 Oct 2015, 17:07
Official
Hello Nhlakanipho33,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
kindly note a request no: REQ:*** once actioned the credit will be passed.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
kindly note a request no: REQ:*** once actioned the credit will be passed.
warm regards
mike
Best regards,