DOUBLE BILLING SEES NO END

I am currently an MTN client and am on a Top-Up contract. I changed to a top-up contract because of constant double billing. For the second month in a row i have been double charged for my data. Upon querying this last month, the consultant agreed and advised that my query had been logged. I have not heard from anyone again and my follow-up email was ignored. I do not want a credit on my account. I want the money, my money, which was ********ly taken, refunded with immediate effect. The phone number 083 1 800 which you advertise does not work - the number you have called does not exist - and i find it very difficult to get hold of anyone at MTN. <br> If one person takes something without consent from another person, it's seen as theft. Is this then not the same thing? Service providers think they can do this and get away with this. I'm sick and tired of us citizens having to deal with *********** service providers. No more.<br> Give me back my money!!! With interest!!!