RB
Ruan B
1 reviews | Active since Feb 2015
01 Feb 2015, 10:55
double billing
I got a msg that stated i pay an amount of R1018 or my account will be suspended after i already paid 858 i tried to contact mtn with no luck so i proceeded to pay the above mentioned amount just to recieve a nother msg saying that now i still owe them another R1167 and there consultants are always busy
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Replies (1)
MTN South Africa's replyOfficial
10 Feb 2015, 10:59Hello Ruan De Bruin,
Thank you for posting.
Please accept our apologies for the inconvenience caused as a result of this.
Kindly note those messages were sent due to the returned debit orders. I confirm that we received the payments on your account, there is a shortfall of R11.40 that can be paid with you next invoice.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience caused as a result of this.
Kindly note those messages were sent due to the returned debit orders. I confirm that we received the payments on your account, there is a shortfall of R11.40 that can be paid with you next invoice.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply10 Feb 2015, 10:59
Official
Hello Ruan De Bruin,
Thank you for posting.
Please accept our apologies for the inconvenience caused as a result of this.
Kindly note those messages were sent due to the returned debit orders. I confirm that we received the payments on your account, there is a shortfall of R11.40 that can be paid with you next invoice.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience caused as a result of this.
Kindly note those messages were sent due to the returned debit orders. I confirm that we received the payments on your account, there is a shortfall of R11.40 that can be paid with you next invoice.
Regards,
Ebbedene
REQ:***
Best regards,