Double Bill, Empty Promises, Poor Service- 2

www.hellopeter.com/mtn/complaints/double-bill-empty-promises-poor-service-*** <br> <br> The complaint in the above link refers..<br> <br> Let's overlook the convenience of taking a time when there was a balance owing on my account and portraying that as the current situation- which i find very distasteful.. shame on you.<br> <br> Now, let's go through this step by step:<br> <br> 1. My account is UP TO DATE!!!<br> 2. I was debited for 2 months worth of installments after having paid cash per instruction from MTN. The cause of my having to pay cash was a problem with MTN Billing System- not my fault or my not wanting to pay- this information was given to my by one of your service agents.<br> 3. There is a positive balance on my account with you that i would like \zeroed"and the money refunded to me.<br> <br> Having stated my issues"