Dorcas need to go!!!

<p>I did my upgrade today at MTN at Tzaneen lifestyle centre, was helped by Dorcas. She is totally unsuitable for the job. She kept on interrupting me while I try to speak, she refused to help further when I queried sms's and asked about my insurance on the phone. She then helped other people while she was still busy with me. She discussed me with her other clients while I was standing at her desk. When she was finished with them, took her purse and walked out of the shop, totally ignoring me. She had me in tears. The manager helped me further. She came back into the shop and ignored me. If she is a representative of MTN, then its definitely not where I want to be. I will never go back to that shop ad long as she is there!</p>