Dont want anything to do with MTN

I cannot start to explain how infuriated i am with MTN Sanavah Mall and its employees,<br> <br> I received an sms stating saying that a sim swap request was logged against my phone number. I called the call centre and i was told that the sms was just a confirmation of a number linked to my number (my wife's account).<br> <br> A couple of hours later i discovered that my number has been cut off and the sim swap was done contrary to what i was told.<br> <br> It has been 6 days that my 5 going to 6th year contract number that i have been paying for monthly without fail is still not active.<br> <br> I have called the faulty MTN Branch and spoke to Rendani who is by the way Rude and has no telephone etiquette whatever, made me feel like i was the one who is at fault, i can't understand why now i have to travel 300 Kilometres to have my issue sorted out (Getting a new sim issued) when i never moved an inch when the error happened.. On Thursday i was told that i would have my issue resolved and it still not. i was also told that a new sim card would be sent to me before 5pm Friday and that was yet another feeble.<br> <br> In short i will be porting all 4 contract we have to another provider, IAM DONE!!<br> <br>