Don't use MTN ever

Today out of the blue my account was recharged with extra time and Xtra data.i had not requested any airtime or data advance on my number.today out of the blue my number was recharged with Xtra time and data,I had called the call center twice and both times they have stated that I have a auto renewal on my Xtra time .I had told them I did not request that and they said it was active so I am liable for the for the data and airtime advance.i had asked them to stop the renewal and the lady said dial a code and follow the options she gave me and that said I don't have any bundles active,the guy I spoke after that gave me a code which does absolutely **** all does not give me any options to cancel anything.so from what I can see MTN is struggling so now they are just loading bundles and customers are expected to pay which is just ****ING bull****.i have wifi so I don't ever load data on my phone.i have a recurring WhatsApp bundle which is all I need.my advise to everyone reading this,rather jump ship while you can cos MTN are starting to become *******.