DON'T USE MTN ANYTHING!

I registered for MTN's Air Fibre, went through the checks, filled out the forms... I got a call from MTN in the 27th confirming my order/registration and to authorise my debicheck. I received a call on the 30th to set up a date and time for installation. I took half day to be available.

I waited for 3 hours and MTN Air Fibre didn't arrive. I received an email and SMS informing me that they are waiting for the installers to confirm that the work would be completed.

I contacted supersonic and was told I'm still in the queue and that it was an error. I took off from work becauseMTN Air Fibre is incapable of communication. This after receiving a confirmation telephonic call, an email and an SMS?

If it starts like this, DON'T USE MTN AIR FIBRE!!!!

I told them to cancel the installation and the response was.... No problem. I'll escalate it. And, log into the Portal and cancel yourself.

No! Never using MTN again...