1 reviews | Active since Aug 2018
Don't use MTN
Good day readers
I am sharing this today so that you never get into contract with MTN
Firstly people don't work there in there call center takes minutes to answer
To be pushed from pillar to post.....
I all want is a settlement letter i have been speaking to many people and still haven't received anything
Email after email
Call after call and still nothing
They don't even know what phone i took on contract and they are billing me extra when i want to settle
I have been emailing *** and still no reply however was told it will take 24 hours still no reply from monday
Mtn all i want to do is settle this account so that i can move to a better service provider
I hope that i will receive an outcome from your company
This is not only **** service but frustrating as i need to repeat myself
Please can this be fixed
No phone call to say they working on my matter
How ****ed up is this company hey
As long as they taking your money they happy
No phone call to say they working on my matter
How ****ed up is this company hey
As long as they taking your money they happy
Trust this mail finds you well.
We apologies for late response and breakdown in communication.
Hope you were assisted accordingly with early termination calculations as they were send to you by our colleague Ebbedene Andrews.
Furthermore as she advised once payment is made you can email her the proof of payment and she can migrate the number to prepaid.
Thank you
Warm regards,
Zamokuhle Ngubane
Specialist: Rapid Response Unit
Best regards,
Trust this mail finds you well.
We apologies for late response and breakdown in communication.
Hope you were assisted accordingly with early termination calculations as they were send to you by our colleague Ebbedene Andrews.
Furthermore as she advised once payment is made you can email her the proof of payment and she can migrate the number to prepaid.
Thank you
Warm regards,
Zamokuhle Ngubane
Specialist: Rapid Response Unit
Best regards,