CH
Craig H

1 reviews | Active since Nov 2023

24 Oct 2024, 17:33

DONT TOUCH THEM WITH A BARGE POLE. RUN RUN RUN!

Hideous. Outright LIZARDEOUS. When you upgrade via MTN's 135, MTN farms the process out to third parties like Ignition and MobilesPlus. You are not made aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to get it reversed through the third party. That reversal gets ****ed up by same and you are left making DOZENS of calls and mails to MTN retentions dept, postpaid dept, complaints dept, 135, then back to Ignition and MobilesPlus. Back and forth and back and forth....each one blaming the other. You have to contact Ignition on a landline - the cost!!! Thanks for the experience though - taught me that I will never never EVER again consider a mobile contract! Keep it up guys.

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