dont take a phone contract with MTN

MTN has no regard for customers, let alone loyal ones. I have been with MTN for over 10 years on phone contracts. i upgrade every time i am due. but from last year, i decided to cut all ties with them and move elsewhere.

The contract says you must call 30 days before contract expires, but when you call to cancel they will tell you to call on the last day. when you call last day, they say it takes 30 days to cancel...meaning next month after the contract, they will debit you.

last year i had 3 contracts with them and 2 was ending and i wanted to cancel them and remain with one outstanding phone. instead of debiting the exact amount, they debited double, when you call and lodge a complain, they take you pillar to post. following month, they debited double the amount...this is 2 months after cancellation. Till today i have no response nor refund on the double billing.

I am left with one contract now, they increased my debit order without authorisation...when i call them, they say its the 12% annual increase but they added 24% instead of 12%...when you call again they say they added a subscription you didnt ask for...

my contract is due in April...i know they gna give me a run around when i have to cancel. I am upgrading my phone but this time i am moving to another network.