Dont reactivate account after payment

Item: MTN South Africa
Rating: 2
Author: Nicklaas Janse Van Rensburg

Already made payment, account is still not reactivated, call centre is on striking how do you get hold of this poeple I need to use my phone<br> I'm so fed up with mtn if my phone isnt activated shortly i will go to another service provider take out 2 new contracts and never pay mtn again, can't go on like this anymore

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Replies (1)

MTN South Africa's replyOfficial

31 Jul 2015, 14:34

Hello Nicklaasjanse,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

According to our records, the lines have been reinstated and all services are active.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

MTN South Africa's reply31 Jul 2015, 14:34

Official