HB
Hennie B
1 reviews | Active since Jul 2015
10 Feb 2016, 08:39
Dont keep promises!!!
I logged a complaint 29 January & mtn committed themselves to award me R100 airtime!!! Its now been 13 days later & still have not received it!!!!
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Replies (1)
MTN South Africa's replyOfficial
11 Feb 2016, 14:17Hello Survivor777,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with the reference number you were given regarding your query logged on the 29 January. No record is reflecting on our system regarding the query logged for the 100 airtime reward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with the reference number you were given regarding your query logged on the 29 January. No record is reflecting on our system regarding the query logged for the 100 airtime reward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply11 Feb 2016, 14:17
Official
Hello Survivor777,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with the reference number you were given regarding your query logged on the 29 January. No record is reflecting on our system regarding the query logged for the 100 airtime reward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with the reference number you were given regarding your query logged on the 29 January. No record is reflecting on our system regarding the query logged for the 100 airtime reward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,