Don't go anywhere near MTN

If I could give zero stars I would. I have been battling with MTN since June 2023 regarding a payment I made. They changed there billing systems last year and somehow this payment of mine went into a black hole. I've sent them proof of payment countless times and all they do is acknowledge the email and then cancel my service. I then call in again, and have to go through the same story everytime with a different consultant who again asks me to send proof of payment. This has been going on for 7 months now and all they do is keep apologizing but no one actually does anything to resolve the issue.

The icing on the cake is when I called this morning I get told that I just have to be patient and wait. Well I think i have been patient for 7 months and I cannot be patient anymore.

Don't go anywhere near MTN. This is the worst experience I have had and still nothing has been resolved.