BS
Breaan S
1 reviews | Active since Dec 2014
03 Mar 2015, 08:20
Dont get any feedback
I have been struggling to get feedback about a billing problem since December 2014. I have been emailing customer service and [Email Removed] non stop for feedback. I have tried to phone the call center more than 50 times, i get cut off and still cant talk to ANYONE!??!?! How can i sort this? <br> <br> I need someone to call me or someone i can call!!!!! This is shocking!!! <br> <br> Since my account has been moved from Nashua Mobile, it has been one nightmare after the other. You service sucks!
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Replies (1)
MTN South Africa's replyOfficial
13 Mar 2015, 15:44Hello sportybreaan,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply13 Mar 2015, 15:44
Official
Hello sportybreaan,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,