DONT DO UPGRADES

My husband made the mistake to upgrade his cellphone contract in April to an 1000 minutes contract for which he pays over a R1000. Since then MTN has been on strike.<br> <br> He currently pays the new upgraded contract amount, but doesn't get the airtime. He has visited the store, we have email customer care 3times. No response, we just have to sit out the strike.<br> This contract is my husband's business phone. He took the higher package, because he spends over a R1000 on airtime any case. Now he pays that amount, plus all additional top airtime just so that he can run his business.<br> <br> This week, I emailed customer care again and warned them that we will cancel the account if somebody doesn't sort this out asap. It has been over 3 MONTHS. Mrs Constance rep**** with no sorry for the inconvenience or anything - just details how to cancel the account. This is really bad and I really think the employees should understand that if they go on like this - MTN is going to go bankrupt very soon and they will all sit without a job. There is no other jobs available anywhere else!!