PG
Pennelope G
1 reviews | Active since May 2015
06 Jul 2020, 03:56
Don't choose this network,good connection, worst customer service, not worth it
Mtn is becoming the most useless networks to choose and they don't even seem to care. A month now of upgrading. Still, we are not given what we were promised. When you ask, they have escalated, but money is being debited, please if someone knows where to report this matter. Help us. We are being ****** and it seems Rob Shuter doesn't even do anything about it either. Only a month in a 36th contract.... ******* network. Please rather go pay more at vodacom cos it seems they are only ones with appreciation to their customers.
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Pennelope G's updateReviewer Update
06 Jul 2020, 08:44Now I just called as advised by a store consultant to cancel and I spoke to Sizakele who kept on speaking over me as I tried to explain why I wanted to cancel my contract, when I asked her how is it my problem that now she won't cancel because they haven't completed my application, she stormed at me. Clearly, consultants there are also not trained to differentiate a customer and a fellow colleague. ******* service from this girl. She must be exposed
PG
Pennelope G's update06 Jul 2020, 08:44
Reviewer Update
Now I just called as advised by a store consultant to cancel and I spoke to Sizakele who kept on speaking over me as I tried to explain why I wanted to cancel my contract, when I asked her how is it my problem that now she won't cancel because they haven't completed my application, she stormed at me. Clearly, consultants there are also not trained to differentiate a customer and a fellow colleague. ******* service from this girl. She must be exposed