ZS
Zola S
1 reviews | Active since Nov 2018
23 Nov 2018, 12:37
Don't choose MTN
MTN customer service is a joke. I cannot be calling and getting through to a call centre that is so noisy that I have to shout. This is ridiculous. MTN needs to invest in customer satisfaction policies
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MTN South Africa's replyOfficial
23 Nov 2018, 15:12Good day Zola,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to apologise for the unpleasant service. I have tried to call you, but the phone rings unanswered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to apologise for the unpleasant service. I have tried to call you, but the phone rings unanswered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply23 Nov 2018, 15:12
Official
Good day Zola,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to apologise for the unpleasant service. I have tried to call you, but the phone rings unanswered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to apologise for the unpleasant service. I have tried to call you, but the phone rings unanswered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst