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BIANCA A

1 reviews | Active since Dec 2018

18 Jul 2023, 14:56

Dont buy Lenovo Ideapad S300 Celeron at a Mtn store

Goodday I bought a Lenovo Ideapad S300 Celeron at Mtn store Beaufort West on Tuesday 11 July 2023.I bring it back the next day because it gave me a white screen.They said the laptop is working and they just updating the software,The Thursday I went to go fetch it ,I used the Laptop the Friday and friday night it gave a black screen.So I took it back the Saterday and the supervisor told me very rudely she dont know when she will get time for the laptop ,and she dont know what we doing to the laptop because it was working,infront off all the customers in mtn store. Monday they told me the Laptop is working I must come fetch it.The supervisor was away and the store clerk show me the Latop was working and it froze on one screen so she had to put it off.I took 15min to go on .The tech over the phone said it slow laptop but I dont think it is supposed to take 15min just to go on.The supervisor told me on whatsap that she spoke to two area managers we must take the laptop to lenovo repair centre to Cape town on our own cost.We did not even have the laptop for more then a day now we need to pay for laptop thats not working properly.I left the laptop there and still did not hear word from them. Im so disapionted in Mtn

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