DON'T BUY FROM MTN ONLINE

‼️‼️‼️‼️‼️DO NOT BUY FROM MTN ONLINE!!‼️‼️‼️‼️

According to a 'noreply' email, my Black Friday MTN order was approved on 25th Nov. and still no delivery. The email supplies Tel 083 135 (option 1) for queries - this is completely the wrong number. I was requested to call Sales on ***. Who the hell is MONDO anyway?

Hoping a real person will solve my problem, I have just been to MTN in Northgate to track my online purchase and do an additional upgrade.

Neither of the above was possible due to the INEFFICIENCY OF THE ONLINE SYSTEM!

We tried to call Rewardsco on *** X4 TIMES – each call rang for a few minutes and was terminated without answering.

Due to this pending order, I could not do the upgrade on my primary number.

UTTER NONSENSE. Online shopping is meant to be more efficient and be a safer way to shop to avoid exposure to Covid.

How do you plan to resolve the issue, MTN? Do you even care?😡🤬